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"Hospice EHR Providers, Your Clients Want This!” - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.acurata.us/blog/pre-recorded-acurata-demo monthly 0.5 2022-10-14 https://www.acurata.us/blog/acurata-ceo-on-the-808-podcast monthly 0.5 2022-07-11 https://www.acurata.us/blog/4-ways-to-supercharge-patient-satisfaction monthly 0.5 2022-06-16 https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621874558949-3ZDQP98WBUUAWIE6FMLY/ACU_new_impact_splash.jpeg Blog - 4 Ways to Supercharge Patient Satisfaction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.acurata.us/blog/supercharge-your-cahps-scores monthly 0.5 2022-06-16 https://www.acurata.us/blog/your-competitive-advantage-automate-locate-communicate monthly 0.5 2022-06-16 https://www.acurata.us/blog/consolidating-multiple-night-amp-weekend-triage-call-centers monthly 0.5 2022-06-16 https://www.acurata.us/blog/why-we-do-what-we-do-the-acurata-story monthly 0.5 2022-06-16 https://www.acurata.us/blog/session-5-acurata-patient-experience-portal-apex monthly 0.5 2021-05-24 https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621545066996-O9X51I0S47JVW1349RZN/apex_thumb.jpg Blog - Session 5: Acurata Patient Experience Portal (APEx) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.acurata.us/blog/session-4-mobile-doctors monthly 0.5 2021-05-24 https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621544900198-3XX7X1SH7GYBIAF4PKMC/docs_login.jpg Blog - Session 4: Mobile Doctors - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621544933010-GHX5V2WKWMQ7AUBTQX21/docs_schedule.jpg Blog - Session 4: Mobile Doctors - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621545006750-GAI7SH9XWB7DOYFIEXEA/docs_signature.jpg Blog - Session 4: Mobile Doctors - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621544967805-4XZ2NRJ1D3L3EAWQNF6R/docs_detail.jpg Blog - Session 4: Mobile Doctors - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621544854815-SB520Q4UM3KABP2IKOHK/Doc+holding+phone.jpeg Blog - Session 4: Mobile Doctors - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.acurata.us/blog/session-3-telehealth monthly 0.5 2021-05-24 https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621544570041-A4JJHKSG8DZZ242RLXYS/nurse_view_telehealth.png Blog - Session 3: Telehealth - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621544584443-W9E2ZK2K2AGC2OSJAV6H/APEx_telehealth.png Blog - Session 3: Telehealth - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621544609362-N32JOOO3NY10U75D43ZN/APEX_telehelath_viewpng.png Blog - Session 3: Telehealth - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621544549074-LTZ5A83WTF4362SC5DBK/telehealth_detail.jpg Blog - Session 3: Telehealth - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621544479507-0YEN7177GHG72D24P8UK/telehealth_thumb.jpg Blog - Session 3: Telehealth - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.acurata.us/blog/session-2-referral-management monthly 0.5 2021-05-24 https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621542387450-937ZV928KMH3ITMQZZGF/Admission+Nurse+Follow+Up.jpg Blog - Session 2: Referral Management - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621542329638-R0HWLVJD70ZNRAN5JXZP/Create+Admissions+Appointment+Screen.png Blog - Session 2: Referral Management - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621542362143-6VO0HFUEK3RKMO55QPV0/Admission+Nurse+Queue.jpg Blog - Session 2: Referral Management - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621542351959-CUVDE1Z9QRP19RKL5VJ5/Admission+Nurse+Homescreen.jpg Blog - Session 2: Referral Management - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621542378242-QP646WVUAEMYBV8JGS86/Admission+Nurse+Patient+Detail.jpg Blog - Session 2: Referral Management - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621542307364-ZA4IW35HH8MV3VEVVD4J/Scheduler+Calendar+View.png Blog - Session 2: Referral Management - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.acurata.us/blog/triage-mobile-disp monthly 0.5 2021-05-24 https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621543684210-QKIR9ODJ0CUL8SNEB3X2/handwritten.png Blog - Session 1: Triage and Mobile Dispatching - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621543727379-C35A64T12P8BNEERS8IL/web_map+view.png Blog - Session 1: Triage and Mobile Dispatching - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621544371184-C94A2A2VMAT77EK5HBZ6/Mobile+App_Triage+2.png Blog - Session 1: Triage and Mobile Dispatching - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615241277864-FTP3OKJWPVUKE947UK24/App+Device+Screenshot.png Blog - Session 1: Triage and Mobile Dispatching - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621544358207-1LG6MZEZH7O1QL3XK4WV/Mobile+App_Triage+1.png Blog - Session 1: Triage and Mobile Dispatching - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.acurata.us/home daily 1.0 2024-07-22 https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621874133291-MWNJXIH9ZO5KQKPW5BD0/ACU_new_home_mission.jpeg Home - Our Mission is to help you make a greater impact Acurata goes beyond gained productivity and reduced expenses that an organization may realize. The true benefit is the increased level of patient care and satisfaction that results from those gains. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615233223813-VJJRP52DDTYEE7NV8LZS/45%25.png Home https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615233550536-PU9HY03BIZB03SV9XYPJ/40%25.png Home https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615233453450-9X4NJCSHAYG3JFL0VZIR/63%25.png Home https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1619106597226-SJLMPC86WUD2YL8HXHTI/mac_overview.png Home https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621874208094-E1MEZIDJ80QTMOZ3SKJO/ACU_new_home_automate.jpeg Home https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1619106655319-ZUJEA8CKUGPFB6S4T632/LEADGEN_+p5.jpeg Home https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615221583325-VB55WLMVUQVB81XKQ7W6/happy_nurses_75px.png Home https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615221633441-5AIVH9QRMHE3J9853PJ7/patient_care_75px.png Home https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615221727953-F2FV2VWUV909S8VH9C6U/complaints_75px.png Home https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615221483480-JLCPO181SG4LKBXC1O9B/accurate_reporting_75px.png Home https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615221539298-CEELXVO4GJBFGWX98TTW/visit_scheduling_75px.png Home https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615221671929-CGSRW9626P267U83PQNI/save_money_75px.png Home https://www.acurata.us/mission daily 0.75 2021-06-07 https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621874352489-29PZNDU0QCQEIP8P7FVF/LEADGEN_cover.jpeg Mission - Our Mission "Helping your organization free up the time and resources needed to provide the best possible experience to patients and their families during this most difficult time." https://www.acurata.us/impact daily 0.75 2021-06-07 https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621874608654-R4MIN8VPIIYE85WMK269/LEADGEN_+p3.jpeg Impact - Response Times At a call center this large with such a high volume of calls during peak hours, challenges arose with regards to interaction with caregivers, patients, and efficient dispatching to them. Triage nurses would receive a request for a visit and then call all on-duty nurses to try and determine who was the closest. Many times, they would reach the field nurses’ voicemail. Returned calls would add to nurse-to-nurse call volume taking away from nurse-to-patient calls. Additionally, without the ability to see where the field nurses were, calls would be assigned to the first nurse who answered their phone, rather than who was the closest. Often, drive times and response times were increased as a result of not dispatching the closest field nurse. These extended response times in turn led to an increase in patient and caregiver complaints. Anxious caregivers would place more calls into the call center, increasing call volume, and in some cases calling 911. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1619720495063-4KWT2S7UV2SPERFUKS92/unsplash-image-mcSDtbWXUZU.jpg Impact - Reporting Triage reporting for government and accrediting agencies was being done manually. These reports included the time that the request was received, dispatch time, and arrival time. Arrival times depended upon a dispatched nurse calling the call center letting them know they were on site. Handwritten notes were often taken to log and submit these statistics. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615221727953-F2FV2VWUV909S8VH9C6U/complaints_75px.png Impact https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615221483480-JLCPO181SG4LKBXC1O9B/accurate_reporting_75px.png Impact https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615221671929-CGSRW9626P267U83PQNI/save_money_75px.png Impact https://www.acurata.us/education daily 0.75 2023-03-07 https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615241346539-SLKGAA80VS9KWSHTOU9S/unsplash-image-5fNmWej4tAA.jpg Education - Case Study: Tidewell Hospice This Case Study was compiled from data over three years of use of Acurata by Tidewell Hospice in Sarasota, Florida and compared with statistics and metrics before Acurata was implemented. What we saw was staggering; a 45% reduction in nurse response times, and a 65% reduction in patient and caregiver complaints regarding quality of care. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615241277864-FTP3OKJWPVUKE947UK24/App+Device+Screenshot.png Education - Acurata 101: Educational Series A five-part educational series on all our modules. If you aren’t a member of our Educational Mailing List, or missed any of the parts of this series, you can find them all below as they are published. If you’d like to be added to the list, Contact Us and let us know! https://www.acurata.us/contact daily 0.75 2021-04-29 https://www.acurata.us/our-team daily 0.75 2024-07-22 https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615238553826-9QNL6KE16GNDC9PR44NP/alan.png Our Team https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615240839634-R4YV5EHE8XEJVQVU4MLR/steve.png Our Team https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615239032864-XFAI3X3CD6VE8VZ3MOU5/ryan.png Our Team https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615237693708-Z1D1DV10MIYBPUOODE3V/alex.png Our Team https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615240886008-OOT5OHDYV8NO28H7L2U0/david.png Our Team https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615240787356-HMWSPE8P4MKN1XI1180P/craig.png Our Team https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615239160496-OEQBTXIV6UL31G72RV7E/lew.png Our Team https://www.acurata.us/acurata-101 daily 0.75 2021-06-07 https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621542329638-R0HWLVJD70ZNRAN5JXZP/Create+Admissions+Appointment+Screen.png Acurata 101 - Referral Management Need a solution that seamlessly follows a prospective patient from referral, to admission, to triage, while documenting visit activities? The referral management module captures potential hospice candidates further upstream in order to improve end-of-life care. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1615241277864-FTP3OKJWPVUKE947UK24/App+Device+Screenshot.png Acurata 101 - Triage and Mobile Dispatch Learn how Acurata got its start with mobile and web Triage, and how it's been proven to reduce response times, increase patient and caregiver satisfaction, and its automated reporting and logging features. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621544479507-0YEN7177GHG72D24P8UK/telehealth_thumb.jpg Acurata 101 - Telehealth In 2020, the need for teleheath presented itself with most areas of the country on lockdown orders. Learn how Acurata has adapted to the ever changing needs of a post-COVID world. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621544854815-SB520Q4UM3KABP2IKOHK/Doc+holding+phone.jpeg Acurata 101 - Mobile Doctors The Mobile Doctors module for physicians provides scheduling, visit notes, and the ability to create and sign orders from the field. https://images.squarespace-cdn.com/content/v1/603d4cd6c2e95c1019044811/1621545066996-O9X51I0S47JVW1349RZN/apex_thumb.jpg Acurata 101 - Acurata Patient Experience Portal (APEx) A true patient and caregiver experience, APEx provides a single pane of glass for your patients and their families. In this series we will learn how patients can track their nurse in real time, request visits, and browse a customized knowledgebase. https://www.acurata.us/demo daily 0.75 2021-06-07 https://www.acurata.us/contact-demo daily 0.75 2024-06-05